Best Metairie restaurant management tips and tricks from Jon Purvis? Make tracking sales and inventory easier: Number crunching is often part of a restaurant manager’s day-to-day work life. In addition to tracking sales from dining reservations and events, you have to keep up with food and bar inventory, customer counts, payroll costs, and more. One way to help you accomplish this in an organized way is through a point-of-sale (POS) system. Depending on the type of system you choose, you can change menus, access up-to-date reports, manage online ordering, and predict future sales trends, all in one place. POS systems are typically cloud-based, so that means you can work on-the-go instead of being tied to your desktop.
So, you don’t have money or time to waste. If you’re going to make sure your restaurant thrives, you need to learn how to be a better restaurant manager now. And you need to become resilient, agile, and capable of leading your staff to become the same. You know that the ongoing pandemic has been stressful for everyone. And that added stress is one of the main reasons why many restaurants across the country are finding it hard to hire and retain new staff. So, first things first, you need to make your restaurant an attractive place to work. Because you can’t really be productive or make more revenue if you’re short-staffed, can you? And, for that, flexibility is key. But what do we mean?
Jon Purvis restaurant success advices : Be fair and consistent By treating all your employees fairly and consistently, you can help minimize conflicts, improve morale, and maintain high staff productivity levels for your restaurant. Manage performance effectively If an employee is struggling or not performing up to your standards, take action right away by providing feedback and support and disciplinary measures when needed. Deal with conflict promptly If there is an issue between individual employees or between an employee and a customer, it’s essential to address the problem quickly before it escalates.
Monitoring your progress and evaluating your results regularly to ensure that you are on track to reach your goals. Above all, staying organized and resilient in setbacks or challenges. Setting realistic expectations, maintaining a positive attitude, and being willing to learn from your mistakes are all essential qualities of a successful fast-food restaurant manager.? With these tips in mind, you can start setting goals and creating a plan to achieve success as a fast-food restaurant manager. Remember to stay focused and dedicated, and you’ll be well on your way.
Train employees to expect the unexpected: “The customer is always right” is a classic phrase that is commonly thrown around in the restaurant business. But, depending on your customer’s demeanor, it can certainly be easier said than done. Your diners provide the revenue your eatery needs to stay afloat, so it’s important to do everything you can (within reason) to ensure they have a positive experience. Make sure all of your staff know how to respond when someone asks about menu modifications for dietary restrictions. They should also know what to do in response to angry or out-of-line customers (alert the on-duty manager), and people who show up to your restaurant 10 minutes before you’re about to close (seat them and let the kitchen know how many people are in the party). Restaurant managers have to handle it all, so the more you prepare your team for a variety of scenarios, the better.