Premium virtual CIO services by Innovationvista? Recent incidents should serve as sufficient motivation: UK National Health System – 16 hospitals’ systems were completely shut down by the WannaCry virus, tallying a cost of 100M in 2017. Atlanta – the city government was crippled by ransomware, disabling the city’s ability to operate or fund services in 2018. Marriott/Starwood – 500 million customer records breached in 2018, including birthdates and passport details. Capital One – 100 million customers credit card details and histories were breached in July 2019.

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An advice any CEO should know about cybersecurity: Cyber liability insurance premiums are significantly increasing in cost and often do not cover all of the damages caused by a cyber breach. It is vital that CEOs establish the appropriate cybersecurity “tone at the top” for their respective organization, regarding the importance of information security and how cybersecurity is everyone’s shared responsibility in a truly digital world. Establishing an organizational “culture of cybersecurity” has proven to be one of the best defenses against cyber adversaries. It is the people, not the technology, which can either be an organization’s greatest defense, or its weakest link against a cyber-attack.

The real power comes when you know how a customer will best interact with YOU. Beyond understanding a customer or client generally, the real benefits come to companies who know how customer needs overlap with the company’s offerings, and to companies who can predict the timing of those needs more fully. This can be challenging when you’re not doing business with a customer yet, but to fill this gap myriad data brokers and aggregators offer data which can be harvested and combined for useful insights. One critical prerequisite for combining multiple outside sources (and later integrating internal data) is to identify a unique key for each record, which ideally can be obtained automatically from data generally complete and accurate in each source. Don’t be dissuaded if this step does require working through exceptions using outsource data cleansing services or temp/intern help. If you’re going to leverage multiple sources of data, it’s a critical step to develop and nurture this unique key; many companies who skip this step end up in a nightmare of duplicate records.

This succinct summary of the challenge of modern life is a quote from Canadian Prime Minister Justin Trudeau, from his keynote at the Davos World Economic Forum in 2018. And although that organization tried to downplay the sentiment later that year, Trudeau’s claim seems an accurate summary of our times. Change is hard for human beings; we are accustomed to a great deal of consistency from one day to another: in what is expected of us, in the tools we use to perform those duties, in how we’re perceived by others and how we interact with others, in what constitutes the necessities of life, and in how we obtain those necessities. Most of us feel we can “handle” change, but when we say that we usually mean one change at a time, and with a pause after each change before we’re forced to confront the next one. Discover even more details at startup business it strategy.

Innovation Vista has a unique approach to selecting consultants for our engagements; we only hire lead consultants with experience as C-level IT leaders or Partner-level consultants who have demonstrated track records of tangible business results impacting Revenue, Market-share, and/or Margin significantly for their employers/clients. Our network includes consultants with experience in all major industries: Communication Services, Consumer Discretionary, Consumer Staples, Energy, Financial Services, Healthcare, Industrials, Information Technology, Materials, Real Estate, Utilities and more.

Salespeople are experts at what they do, and they know what tools help them do it best. Few professions have their compensation aligned so well as salespeople, so I don’t believe for a minute that the effort at learning a new system would be a hindrance for sales teams convinced that a new CRM was really going to boost their results. Most sales people are willing to work hard, they are motivated to invest in anything that will put money in their own pocket, and smart enough to learn any tool that meets that criteria. I believe the resistance to adoption and usage of CRMs often runs much deeper, and requires a commitment from the highest levels of leadership to resolve…

Collaboration and Teamwork are actually Conflicting Ideas about Appropriate Workplace Behavior: For optimal Collaboration, we want first of all to start with the most talented team we can attract, recognizing that outside ideas are extremely valuable, whether from consultants and/or recruits from other industries. We want everyone to feel comfortable suggesting new ideas, probing the rationale of existing processes and policies, exploring alternatives with a better balance of pros and cons, questioning others’ opinions, and feeling sufficiently safe from ridicule to think outside the box of the organization’s (and the industry’s) past patterns and habits. Ideally this discussion can involve people across varying titles, seniorities, skill-sets, and tenures. Everyone ideally functions as an individual with their creativity and professional assertiveness fully engaged. Find more info on https://innovationvista.com/innovation/business-impact-true-north-innovation/.